Course details

Available as: Classroom & In-Company course
Duration: 6 HOURS
Recommended level: Professional and Management
Prerequisites: Participants should be knowledgeable in airport layouts, operations and facilities

What you will learn

To organize and collect all relevant information regarding the arrival and departure of an aircraft, to coordinate all departments involved in aircraft turnaround according to the aircraft time schedule, to ensure that all activities are carried in a safe manner, to respect local and company procedures, to liaise with the PIC, head loader and other departments, to make pre-departure checks (reconciliate the actual load with the flight manifests), to ensure a smooth turnaround and that all relevant data are properly registered.

Upon completing this course you will have the skills to

Give all related information to all departments involved in aircraft turnaround (arrival and departure), coordinate and maintain an adequate climate during all departments and persons involved in the aircraft turnaround (operations, ramp, check-in, flight crew, refueling, catering), respect the procedures and safety instructions given by the company and airport authorities, to prevent and correct any discrepancies between the flight manifests and the actual load, to register all relevant information in the company's data base.

Who should attend

This course is recommended for:
  • Prospective load controllers
  • Ramp and loading supervisors
  • Flight deck personnel
Key topics
  • Relevant data for departure and arrival must be delivered to all departments involved in aircraft turnaround
  • Coordination between all departments in safe and proactive manner accordin to the time schedule of the aircraft and local and company procedures
  • Various checks to avoind any discrepancies between the actual load and flight manifests
  • Smooth liaison between all departments and persons involved in aircraft turnaround
This course is held on request.

The price may vary depending of the total number of students you want to enroll.

Please contact us for further information (

Basic Handling for Agents

The Basic Handling Course is mandatory for all the handling agents of the handling companies activating on an airport
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